PRIVACY NOTICE
GENE-CELLS MOLECULAR MEDICINE, with registered address at Avenida (Av.) David Alfaro Siqueiros 2795, Interior No. 305, Colonia Zona Urbana Río Tijuana, C.P. 22010, Tijuana, Baja California, Mexico, is responsible for the use and protection of your personal data, and hereby informs you of the following:
1. PURPOSES OF DATA PROCESSING
The personal data we collect from you will be used for the following purposes, which are necessary for the service you request: Customer service and contact: To respond to your information requests submitted through our web forms. Commercial relationship: Registration of clients, suppliers, and healthcare professionals interested in our biotechnological services. Medical and biotechnological services: Monitoring of product application protocols (enzymes, growth factors, stem cells) and management of related results. Legal compliance: To fulfill obligations undertaken with you and with the corresponding health authorities. Additionally, we will use your personal information for the following secondary purposes, which are not necessary for the requested service but allow us to provide you with better service: Distribution of newsletters regarding biotechnological innovations. Advertising and commercial outreach regarding new products. Conducting quality and satisfaction surveys. If you do not wish for your personal data to be processed for these additional purposes, you may communicate this at any time by sending a message through the contact form.
2. PERSONAL DATA COLLECTED
In order to carry out the purposes described in this privacy notice, we will use the following personal data obtained through our contact forms: Identification data: Full name. Contact information: Email address and telephone number. Professional information: Medical specialty and professional license number. Browsing data: IP address, browser type, and cookies.
3. SENSITIVE PERSONAL DATA
Due to the nature of our biotechnological services, certain personal data considered sensitive may be collected, including: Current and future health status Genetic information Clinical history or medical background For the processing of such data, your express written consent is required. We undertake to ensure that such information will be handled under the strictest security measures to guarantee its confidentiality.
4. DATA TRANSFERS
Your personal data may be shared within and outside the country with the following individuals, companies, organizations, or authorities other than ourselves, for the following purposes: Health authorities (COFEPRIS or others): For compliance with applicable regulations. Companies within the same corporate group: For internal administrative and statistical purposes. Partner laboratories: Only when necessary for the processing of samples or specific protocols.
5. ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION, AND OBJECTION)
You have the right to know what personal data we hold about you, how we use it, and the conditions under which it is used (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); request that it be deleted from our records or databases when you believe it is not being used properly (Cancellation); and object to the use of your personal data for specific purposes (Objection). To exercise any of the ARCO rights, you must submit the corresponding request through: Email: [Designated email address] Customer service phone: [Telephone number]
6. USE OF TRACKING TECHNOLOGIES (COOKIES)
We inform you that our website uses cookies and other technologies through which it is possible to monitor your behavior as an internet user, as well as to provide you with better service and an improved browsing experience on our website. You may disable the use of these technologies through your web browser settings.
7. CHANGES TO THIS PRIVACY NOTICE
This privacy notice may be modified, updated, or amended due to new legal requirements, our own needs regarding the products or services we offer, our privacy practices, or changes in our business model. We are committed to keeping you informed of any changes to this privacy notice through our website: https://gencelldentistry.com/ Last updated: March 11, 2026.